Frequently Asked Questions

Mattress Firm was founded in 1986 in Houston, Texas by Paul Stork, Steve Fendrich and Harry Roberts.

Mattress Firm’s BEDQuarters is located at 10201 South Main Street, Houston, Texas 77025.

Our purpose is to improve lives one relationship at a time.

Mattress Firm’s values – integrity, service and passion – are shared and reinforced by our employees everyday, weaved into the core of everything we do.

There are more than 3,500 Mattress Firm stores across 49 states. You can find the store closest to you on our store locator page.

We have more than 10,000 employees across the country.

As the nation’s leading specialty bedding retailer, we have a wide variety of products including mattresses, box springs, sleep accessories and more from the leading manufacturers including Serta, Simmons, Stearns & Foster, and Hampton & Rhodes.

Yes. Mattress Firm Foster Kids, through the Ticket to Dream Foundation, a recognized 501(c)3 non-profit, was launched in December 2015 to make a positive impact in the lives of thousands of foster children in need. Through in-kind collection drives at participating stores and year-round, nationwide fundraising at all stores, Mattress Firm is able to provide thousands of foster children with clothes, shoes, school supplies, holiday gifts, and access to extracurricular activities, such as summer camp, sports and music lessons.

In 2016, Mattress Firm stores across the country collected 740,144 items and $784,000 through in-store fundraising to donate to more than 150 foster care partners across 43 states.

Mattress Firm’s “Happiness Guarantee” means that we allow customers to exchange their purchase or return it for a full refund for a nominal fee within 100 days if they are not completely happy.

Mattress Firm’s “Low Price Guarantee” means that we offer customers the best price. If customers find the same or comparable mattress advertised for less, Mattress Firm guarantees to lower the price or the purchase is free.

Our proprietary Comfort by Color system simplifies the mattress buying process and encourages comparison shopping by assigning specific colors to different comfort levels of mattresses. The color coding system includes a full range of options, spanning from Firm (Yellow), Medium (Green), and Soft (Blue), to make it easier for consumers to choose the mattress that is right for their individual needs.

Most people don’t know that your mattress nearly doubles in weight from dust mites, sweat and dead skin cells after eight years, so Mattress Firm wants to educ8 customers that mattresses should be replaced every 8 years in order to sleep happy! Check your mattress tag and if it’s over eight years, it’s time to replace.