Jody Putnam Chief Retail Officer Jody Putnam is Mattress Firm’s Chief Retail Officer. In this role, Putnam oversees all markets and 2,400 store locations. In addition to supporting the organization with retail sales and operations leadership, Putnam will be responsible for strategic direction, operational and financial goals, as well as implementing systems and processes for a seamless online and in-store customer experience. Putnam joined Mattress Firm in 2001 as an Assistant Operations Manager and has served in a variety of other roles including Regional Vice President, Senior Vice President of Human Resources, Talent and Integration Officer, and most recently Executive Vice President of Sales. Prior to joining Mattress Firm, Putnam was the president of his own company, Innovative Operations, a delivery and trucking company in North Carolina. Putnam lives in Houston with his wife and two daughters, Mackenzie and Everleigh.